Returns & Exchanges
Isabel Marant offers a complimentary return service within 14 days of delivery for all items in their original, unworn condition. Please ensure that all designer tags and security seals remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log in to your account or visit the 'Orders' section to select the items you wish to return and obtain a Return Authorization Number.
- 2.Prepare the Package
Place the items in their original packaging and include the printed return form inside the box to ensure efficient processing.
- 3.Attach the Label
Affix the pre-paid shipping label provided in your original order to the outside of the package, covering any previous delivery markings.
- 4.Dispatch and Track
Drop off your parcel at the nearest authorized courier point or schedule a collection; you will receive a confirmation email once your refund is processed.